Privacy policy

Last updated: January 18, 2026

At WOFF, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from WOFF, we may collect the following information:

Personal Information: Name, billing address, shipping address, phone number, email address
Order Information: Products purchased, payment status, transaction details
Technical Information: IP address, browser type, device information, time zone, and cookies
Customer Communications: Emails, messages, or inquiries you send to us

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Communicate with you about your purchases, shipping, or support requests
Improve our website, products, and customer experience
Send promotional emails or updates (only if you opt in)
Prevent fraud, unauthorized transactions, and misuse of our platform

Your information is never used for purposes beyond what is stated here.

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how visitors interact with our website
Improve site performance and functionality

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

4. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate our business, such as:

Payment gateways
Shipping and logistics partners
Website analytics tools (e.g., Google Analytics)
Marketing and email service providers

These third parties are only permitted to use your information to perform specific services for us and are required to protect your data.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses secure technologies and trusted platforms to safeguard data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

Access the personal information we hold about you
Request correction or updates to your information
Request deletion of your personal data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Compliance with Indian Laws

This Privacy Policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.